How do I...?

Every task RoamVitals supports, in plain words, with a link to the steps.

Every task the product supports, in the words you would use. Each one links to the page with the steps.

Adding a sensor

Add a new sensor to my hub
First: you own the hub, and the device is added on the hub's own Add Device screen rather than from this page
How many saved sensors do I have left?
First: you own the hub and at least one of its sensors is showing
Show me the sensors that are not reporting
First: you own the hub and it has at least one sensor

Acknowledge the alert that's going off
First: there is at least one unacknowledged open episode on the Active tab
Clear everything that needs my attention
First: the Active tab count is greater than zero
Quiet this one for a few hours, just for me
First: the episode is open and sends you notifications, so the Snooze button is showing
Start reminding me about this again
First: the episode's reminders have run out, so Remind me again is showing
Download my alert history as a spreadsheet
First: you own at least one RV with recorded alerts

Acknowledge the alert showing on my dashboard
First: at least one unacknowledged alert is showing in the status card or in Recent Alerts
Refresh my dashboard now
First: you are signed in and on the Dashboard
Add a battery widget to my dashboard
First: you have at least one sensor; sensor-bound widgets need a sensor to point at, Multi-Sensor Trend needs two, and Report Result needs a saved report

Link my new hub to my account, here is the code from its screen
First: you are signed in, and the hub is showing a claim code on its Cloud Connection screen (it has been online at least once and is not already claimed)
Rename my hub, and set where it is
First: the hub is already claimed to your account and is not a hub shared with you read-only
Accept the hub someone shared with me
First: you are signed in and an invitation is pending for your email address

Is my hub online?
First: at least one hub is on your account
Rename my hub to something I recognise
First: you own the hub; hubs shared with you cannot be renamed
Give my partner read-only access to my RV
First: you own the hub and know the person's email address; they need a RoamVitals account with that address to accept
Stop sharing my hub with someone
First: you own the hub and that person is listed under People with access

How many sensors am I saving, and how many does my plan allow?
First: signed in, and the hub has at least one sensor
Stop saving this sensor so I can save a different one
First: you own the hub, the sensor shows Saved, and it has no safety alert on it
Start saving this sensor to my account
First: you own the hub, the sensor shows Live only, and at least one slot is free

Build me a report of my fridge temperature for the last 24 hours
First: you are signed in and have at least one sensor that has recorded readings
Run my Overnight temperature check report
First: the report is already saved and its data source is not Custom query (advanced)
Email me this report every morning at 7am
First: the report is saved, and you save it once more after switching the email schedule on
Download the last report I ran as a CSV
First: the report has been run so a Result panel is on screen

Show me the fridge temperature between 7:30 last night and 6 this morning
First: the sensor exists on a hub you can see, and it has stored readings inside the window you ask for
Download this sensor's readings as a spreadsheet
First: the sensor exists on a hub you can see, and your browser is allowed to save downloads
Make the min and max on this sensor cover 30 days instead of 24 hours
First: you own the hub the sensor belongs to, since the window is saved on the sensor

Upload a floorplan of my rig for this hub
First: you own the hub rather than having it shared with you, and you have a JPG, PNG, GIF or WebP picture of 10 MB or less on the device you are using
Rename a pin on my floorplan and link it to my fridge sensor
First: you own the hub, it already has a sensor map with at least one pin, the sensor to link is on the same hub, and the pin does not already have a different sensor that needs removing rather than replacing
Delete the floorplan I uploaded for this hub
First: you own the hub and it has at least one sensor map; deletion also removes its pins and cannot be undone

Set up an alert on my fridge if it goes above 40 degrees
First: the device is paired to an RV and has reported at least one reading, so a measurement chip exists to pick
Mute the fridge alert for a few hours
First: the alert already exists on the Your alerts tab and is not already muted
Stop watching that alert for now without deleting it
First: the alert exists and is currently switched On

Switch my RoamVitals app to dark mode / a bigger text size
First: signed in; the Appearance card saves immediately, no confirmation step; text size applies to this app only, not to the hub screen
Stop emailing me warnings overnight
First: signed in; From and Until must be different times or quiet hours do nothing at all; fill in Your timezone or the window is worked out in UTC; must press Save Preferences
Only email me about alarms
First: signed in; must press Save Preferences to take effect
Sign me out of every other device
First: signed in; acts immediately with no confirmation step; the current session stays signed in with a new token

Is my hub online, and when did it last check in?
First: you are signed in and at least one hub is claimed to your account
Which of my sensors have stopped reporting?
First: you are signed in and the hub has at least one sensor added
Why didn't I get an email about that alert?
First: the alert exists in your Active or History list
Send me a test so I know this alert reaches me
First: the alert has already been saved
My plan's saved-sensor slots are full, help me free one
First: you own the hub and at least one saved sensor has no safety alert on it

Stop emailing me between 10pm and 7am
First: signed in to the web app; Your timezone is filled in on the Notifications card, otherwise the window is worked out in UTC
Only email me about alarms
First: signed in to the web app; Email me is on
Use my own timezone for quiet hours and daily limits
First: signed in to the web app; the value is an IANA zone name such as America/Denver
Stop emailing me about this one alert
First: signed in to the web app; you are subscribed to that alert, so it is listed under the What reaches me tab